Thank you for registering with The NeuroCoach Institute. We are looking forward to embarking on a wonderful NeuroCoaching Learning journey with you!  We trust that you are excited to attend this course virtually on Zoom with us. 

It is of utmost importance to us that you are comfortable and feel equipped for the virtual sessions and informed of all proceedings taking place. Please note that it is requested that you are online, prepared and ready at the time the course starts at 07:45 for 08:00, as we will strictly commence. 

To ensure this, we would like to share the following guidelines and 5 quick & easy steps with you:

You are now ready! 

May we share some Zoom Graciousness with you   

Muted audience

A Zoom call from home or at the office can have it’s challenges, pertaining to background noise and visual disturbances. The host-facilitator will be keeping the audience on mute, that way, no one will be subjected to listening to the car alarm that goes off in your neighbourhood or your neighbour’s barking dog. When a group activity or question is asked the host-facilitator will unmute the individual speaker to ensure the speaker is clearly heard. There will be opportunity to type in questions and dialogue during the course which the facilitator will manage.  Any questions interesting yet not relevant will be handled off-line and on the separate ‘chat’ forum.  Personal-type questions will be communication offline between the facilitator of that section and yourself.

Use the video option when possible

It lets people see you and confirm you’re not some super-sophisticated AI voice.Please keep your video off during the webinar presentations sections, the host-facilitator will indicate when the group discussions will take place and so when cameras can be turned on. This will also ensure a better connectivity for all.

Dress for the occasion

Working from home truly has it’s perks, and wearing sweatpants all day, every day is one of the silver linings. Think of a Zoom webinar as a face-to-face meeting and dress as you would if you were all present in the same room. 

Stage your video area

Keep in mind that people aren’t just seeing you, they’re also seeing whatever the camera is pointed at behind you. Maybe arrange it so that your camera isn’t facing towards a pile of unfolded laundry?

More light is better

Video quality is dramatically improved with more lighting. And don’t you want everyone to see your beautiful face, now that you’ve gone to all of the trouble to put on actual clothes and stuff? An extra nearby lamp is usually helpful. Just make sure the light is in front of you, not behind you - being backlit makes you harder to see.

Do your own tech support before you start

Make sure you do a test run at some point, and that you’re aware of your audio and video settings before you start. Most video conference services allow you to see a test of what your camera is recording before you start broadcasting it to everyone else, so have it arranged the way you want it. Zoom, has a feature that lets you test your settings before your webinars begin: just go to zoom.us/test. 

Please avoid eating during the webinar

Hold off if you can, or if not, maybe turn off the video and audio.  We do however very strongly suggest that you drink much water, take ’standing breaks’ occasionally whilst listening and have quick ’there and back’ bathroom breaks.  

Stay focused & ask Questions at the right time

If you have a question, please type it on the chat section for the host-facilitator to read it and answer it at the appropriate time relating to the section being questioned. Keep unnecessary conversations to a minimum. It can get very hard to be productive when several people are all talking at once, and even more so when overlapping audio and shuffling video screens are involved.  Be discerning of what is ‘Interesting’ vs. ‘Relevant’.

Lost Connection

Due to the set timeframes for sections, the host-facilitator will continue with a session even when one candidate’s connection is lost. Please make a note of where your connection was lost so that the host-facilitator can assist you offline to catch-up. 

Last but not least! Say cheeeeeeeese

We would like to take group ‘photos’ during the sessions, the host-facilitator will indicate when the photos are taken. Please inform your host if you are not comfortable with a photo being taken of you to share on social media platforms. Have fun and enjoy!

Thank you for taking the time to prepare yourself for the Coaching Masteries Qualification™ webinar.

We will be creating a WhatsApp chat for support and interaction.

We look forward to virtually meeting you.

Kindest Regards

From the NCI tribe